Privacy Policy
From El Refugio de Cotos (hereinafter, El Refugio) we want to give you some details about how we treat the personal data you provide us when interacting with us. Thus, this privacy policy applies to all persons who provide us or have provided us with personal data through our website (hereinafter, the Website).

We have called this document “DATA PROTECTION” because it is
important for us that this information is the most accessible
possible for you, but in case you prefer more denominations
Traditional, this document is the Privacy Policy of our

Basic information on how we treat your data

Carlos Perez Biel
Km 40, M-604, 40100 Rascafría, Madrid
Phone: 695 380 211
ID: 52474242H

– El envío de nuestra Newsletter o información sobre nuestras novedades o sobre nuestros servicios, o sobre los pedidos recibidos.

Sending our Newsletter or information about our
news or about our services, or about the orders received. Reply to the email you have sent to the contact address of the Website. Answer about the requested service of our products, about
the questions you ask us. The data provided is
they will keep while the commercial relationship is maintained or during the Time needed to process your request. Your consent when requesting to receive our Newsletter from the form on our Website.


  • Your consent when responding to the consent email that we will send you in response to the contact email you have sent us.

The data will not be transferred without express consent, except legal obligation.

Access, rectify and delete the data, as well as other rights, as explained in the additional information by writing to

The data that you decide to provide us (in the past or in the future) through any of the means enabled, you freely provide and accept that these personal data are subject to the corresponding treatment in each case depending on the consent and the purpose for the which you have provided.

According to the provisions of Regulation (EU) 2016/679, of April 27, General of Data Protection (hereinafter, we will call it GDPR) we must provide you with the information related to the processing of your data that we are going to carry out in order that have all the necessary information to give us your consent in a valid way. That is why it is essential that you carefully read the information that we detail below.

What will we process your data for?

The personal data that you provide in the form enabled for this purpose is to be able to send you the Newsletter associated with the Website as well as respond to the email you have sent us. Or send you information about the orders placed on our website.

If you do not want to receive any information about our services or at any time you want to stop receiving it, please let us know by sending an email to the address, or by mail to the registered office of EL REFUGIO that we have indicated above.

Why do we use your personal data?

The legal basis for the processing of your data is the informed and express consent you gave us at the time of requesting to be subscribed to our Newsletter and in case of media for sending calls and press releases. As well as clarifications of the orders received through our website.

Who do we communicate your data to?
We do not transfer your personal data to anyone. We will only communicate them when we are bound by a law or that you have previously given us your express authorization.

In order to provide our services we need to work with companies that process your data on our behalf (hosting providers, email, etc.), as part of the provision of a service that we have hired, with whom we sign the corresponding contracts of managers of treatment and we demand compliance with the regulations regarding personal data.

How long will we keep your data?
The personal data provided will be kept as long as you continue to maintain a relationship with us and continue to subscribe to our Website and therefore until you request your withdrawal and deletion of the data.

You can request the cancellation of your account at the time you deem appropriate.

How do we keep your data?
In compliance with our obligation to keep secret regarding the personal data collected as well as our duty to guard them, we undertake to adopt the necessary security measures to prevent their modification, alteration, loss, treatment or unauthorized access, in accordance with what is established in the GDPR.

In EL REFUGIO We recognize and take our responsibility very seriously when it comes to protecting your personal data. That is why we maintain the security levels of personal data protection according to Regulation (EU) 2016/679, of April 27, General Data Protection (GDPR) and in the Regulation of Security Measures of automated treatments containing personal data, approved by Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the protection of personal data, and we have established All the technical means at our disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data you have provided us, notwithstanding informing you that the Internet security measures are not 100% impregnable.

How can you control the management of your data?
Again we remind you that you can exercise your rights of access, rectification, deletion and opposition as well as those of limitation and portability, in any of the addresses we have given you at the beginning or at the email address, attaching Photocopy of the DNI and indicating what action on our part you request.

We also inform you that you have the right to file a claim with the Spanish Agency for Data Protection In any case, because of our strong commitment to privacy, we invite you to contact us directly to solve any matter related to your personal data; We will be happy to be useful.

Modification of this personal data policy
EL REFUGIO reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as to industry practices, previously informing users through our website. We recommend you check this page with some frequency to check the latest version. At the top of this document we indicate the date of the last update.

The new privacy notice will be effective from the moment of its publication. If you do not accept the modifications of the new notice, you can exercise any of your rights or stop using our service. If you continue to access or use our services after the entry into force of these modifications, you agree to be subject to the new privacy policies.

In no case will these modifications affect the choice you would have made regarding the way in which EL REFUGIO may process your personal data. If at any time we would like to use your data differently from that established at the time of collection, we will notify you by email, requesting your consent.

Likewise, EL REFUGIO reserves the right to terminate the services it provides in those users who do not comply with the legal terms and conditions of use, as well as with current legislation.


The User can consult in the Cookies Policy all the information about the use of cookies on this website.